Contact ViaVerbia

Quick support

See answers to the most frequently asked questions

The Economy turnaround time is the time it takes for your project to be entrusted to a single translator, and obviously there is a limit to the number of words that one person can translate each day. For a text with fewer than 3000 words, the normal turnaround time is two days (excluding Sundays and public holidays), but it is possible to shorten this by a few hours using the Priority option. There is a supplementary charge for this, calculated as a percentage of the normal price for our services

Yes. All staff working at and with Alphatrad guarantee to treat all files entrusted to them as strictly confidential. All of the translators who work with us abide by ethical confidentiality rules.

  • The chosen language combination.
  • Subject content / specialty.
  • Word quantity.
  • Format.

First and foremost, though, we will always give you an overall price for your translation project provided, of course, that we are able to count the number of source words in the document you ask us to translate. So you will know exactly how much your project is going to cost before placing your order, thus making it easier for you to manage your translation budget.

See all questions

Contact us, if you did not find the answer

You can contact us in the following ways:

 

Address

124, Bd la Petrusse
L–2330 Luxembourg

By e-mail

By telephone

28 48 01 38

From abroad: (+352) 28 48 01 38.

Opening hours

Monday to Friday from 9 am to 6 pm where one of our advisers can answer your queries.

Social

Other agencies

Contact form